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Empire Technology Partners 111 Town Square Pl ste 1238, JC, 07310

Managed IT

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Comprehensive Managed IT Solutions Tailored to Your Success

Our suite of managed services combines decades of proven IT experience with the customization and integration necessary for ongoing success. Everything we recommend, and every action we take, is based on a detailed understanding of how your company and teams work, and the resources best able to assist them. Our IT management services include proactive monitoring and support of your technology environment to ensure the optimized performance of your systems and applications.

Essential IT services for seamless operations

  • Say goodbye to long hold time, Empire Technology Partners IT support service desk gives you access to experienced, problem-solving support specialists who are trained and experienced to solve your day to day technical challenges. 
  • Our expert IT help desk technicians become your single point of contact for all of your operating system, server, cloud, hardware, and software needs. If the issue needs to be escalated, it will be dispatched to a second level.  

Identifying and resolving problems before they happen is always the ideal goal. Our proactive monitoring keeps you protected from IT disruptions and disasters 24/7. 

  • Proactive Server & Network Management 
  • 24x7x365 Monitoring & Support 
  • Managed Infrastructure – Cloud, Hybrid or Private Datacenter 
  • Managed Compliance & Business Continuity Services 

Every Empire Technology Partners client receives their own CIO, able to work with you to develop a 3–5-year technology plan based on detailed insights specific to your industry, company and applicable IT trends. It’s an ideal way to ensure that your IT is future ready from the start, and every investment is capable of delivering an optimal long-term advantage.

Through a standardized process that leverages our deep bench of experienced IT consultants, Empire Technology Partners can help you avoid the budgeting headaches, chaotic rollouts and endless scope creep that often comes with IT projects. Always with dedicated project management to make logistics seamless. 

What are managed IT services?

IT management services refer to the processes, systems, hardware, and software used by businesses to manage their IT system and resources. Managed IT providers like Empire Technology Partners are responsible for guiding the technological direction of organizations, overseeing network security, and more based on the needs of the business. They also handle the company’s design, delivery, management, and technology improvement. Managed IT service is a strategic approach to ensuring the optimal performance of technology operations and assets. What does an IT management company do? Here are some of the supports you can expect from a managed IT provider like Empire Technology Partners:
  • Provide help desk or technical support
  • Implement hardware, software, and data systems
  • Control network security and computer systems
  • Monitor compliance, safety, and other issues
  • Managed IT costs and budget
  • Determine what IT systems are required for your business

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Why would a business need IT management?

There are typically three types of company scenarios where having managed IT services makes sense

If your company is too small

You may not be able to hire an in-house IT manager but have too many technical issues to juggle yourself. Hiring a provider like Empire Technology Partners helps tackle those issues without you having to hire a full-time employee to do it for you.

If your company has an IT team that can’t keep up with the day-to-day:

Depending on how your IT department is structured and whether they support your end user, they can get overwhelmed quickly. This is where Empire Technology Partners can come in and support your IT department so that they can tackle internal and external requests more efficiently.

If your company has an IT team that can’t handle more complex
projects of technology deployment

We can support them so they can handle the day-to-day while we take care of more complex company-wide technology initiatives, such as infrastructure upgrades or migrations.