AI Adoption, Governed and Managed on a Microsoft-First Foundation
Empire Technology Partners helps SMB and mid-market organizations discover where AI creates value, assess readiness, implement securely with Microsoft Copilot and Azure AI, and keep it all running with an ongoing managed service.
What is Managed AI?
Managed AI is an ongoing service that keeps an organization's AI tools, governance, and adoption aligned as platforms and business needs change. Rather than a one-time deployment, Empire Technology Partners continuously reviews AI health, updates policy, optimizes Microsoft Copilot and automation, and reports on adoption and risk — so AI investments keep paying off after launch.
A Microsoft-First AI Platform Strategy
Empire delivers AI solutions primarily through the Microsoft ecosystem — Microsoft 365 Copilot, Azure AI, Microsoft Purview, and the Power Platform. When business requirements warrant it, we also support approved enterprise platforms such as ChatGPT Enterprise and Claude, while maintaining a Microsoft-first architecture, security, and governance strategy.
Discover, Assess, Implement, Manage
Start with a complimentary conversation, validate priorities through a fixed-fee assessment, implement the right capabilities, and continue with ongoing management that protects adoption and value.
Discover
Where can AI help us — and what should we do next?
Assess
Are our strategy, technology, data, governance, and people ready?
Implement
How do we deploy securely and achieve adoption?
Manage
How do we keep improving as tools and needs change?
Managed AI Services
Fixed-scope entry points and clearly defined managed-service tiers, built for SMB and mid-market organizations.
AI Discovery Session
A fast, low-friction conversation to identify promising AI opportunities and determine the right next step — no commitment required.
- A shared view of where AI may create value
- Early visibility into readiness risks
- A clear recommendation on next steps
AI Readiness Assessment
An executive-aligned, prioritized plan for secure and practical AI adoption across strategy, technology, data, governance, and people.
- AI maturity score and readiness findings
- Prioritized use-case portfolio
- 30-day, 90-day, and 12-month roadmaps
AI Governance
Enable responsible AI use while reducing data exposure, compliance, and operational risk.
- AI acceptable-use policy and employee guidance
- Governance roles and committee charter
- AI risk register and control roadmap
Microsoft Copilot Enablement
Deploy Microsoft 365 Copilot as your primary productivity AI platform, with secure configuration and a measurable adoption plan.
- Licensing and readiness validation
- Pilot and rollout plan
- Prompt library and success metrics
AI Training & Adoption
Develop confident users who apply AI effectively, safely, and consistently in day-to-day work.
- Executive, manager, and end-user education
- Prompting and responsible-AI workshops
- Quick-reference guides and prompt library
Business Process Automation
Reduce manual work and cycle time with Microsoft Power Platform, Azure AI, and governed enterprise AI capabilities.
- Process map and requirements
- Solution design and configured automation
- Testing, deployment, and documentation
Managed AI Services
A coordinated recurring layer for organizations running multiple AI capabilities — keeping governance, adoption, optimization, and strategy aligned.
- AI health and roadmap reviews
- Copilot and prompt optimization
- Executive reporting and annual reassessment
AI Doesn't Stand Still — Neither Should Your Management of It
AI platforms, controls, use cases, and user needs change continuously. Empire keeps policies current, improves prompts and workflows, guides feature adoption, monitors operational health, and turns new opportunities into a governed roadmap — so your organization keeps realizing value after launch.
Continuous improvement
AI health and roadmap reviews keep your investment current as Microsoft ships new Copilot features.
Sustained adoption
Ongoing coaching and champion support keep usage climbing instead of plateauing after rollout.
Reduced risk
Governance monitoring and policy updates keep pace with new platforms and evolving regulations.
Executive visibility
Regular reporting and an annual maturity reassessment keep leadership aligned on what's working.
Managed AI Services FAQ
What is Managed AI?
Managed AI is an ongoing service that keeps an organization's AI tools, governance, and adoption aligned as platforms and business needs change. Empire continuously reviews AI health, updates policy, optimizes Copilot and automation, and reports on adoption and risk.
Does Empire only support Microsoft Copilot?
Empire delivers AI primarily through the Microsoft ecosystem — Microsoft 365 Copilot, Azure AI, Microsoft Purview, and the Power Platform. When business requirements warrant it, we also support approved enterprise platforms such as ChatGPT Enterprise and Claude, while maintaining a Microsoft-first architecture, security, and governance strategy.
What happens in an AI Discovery Session?
It's a complimentary 45-minute executive conversation. We review your goals, Microsoft environment, and security considerations, discuss three to five potential use cases, and follow up with a recommendation on whether to assess, implement a narrow use case, or pause.
What does an AI Readiness Assessment cover?
Five workstreams: executive strategy, technology readiness, data and governance, business opportunities, and an AI success plan. It typically runs two weeks from kickoff and produces an AI maturity score, an executive presentation, a prioritized use-case portfolio, and 30-day, 90-day, and 12-month roadmaps.
How much do Managed AI services cost?
Pricing depends on business complexity, the number of departments and users involved, and which services are in scope. Empire uses fixed pricing wherever scope can be standardized and monthly pricing tied to defined capacity. Contact us for a tailored quote based on your environment.
What's the difference between AI Governance and Managed AI Services?
AI Governance establishes the policies, roles, and risk controls for responsible AI use. Managed AI Services is the broader, ongoing layer that coordinates governance, Copilot and automation optimization, adoption support, and strategy across all of an organization's AI capabilities on a recurring basis.